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FAQ'S

Helpful Information

WHERE ARE YOU LOCATED?

We are conveniently located in Downtown Columbus.


Smith Studios
85 E. Gay Street Suite 508

Columbus, OH 43215

WHAT SHOULD I BRING TO MY SESSION?

Grooming Products:

  • Brush/comb

  • Lotion/moisturizer 

  • Proper undergarments

  • Robe (Maternity clients)

WHEN WILL I RECEIVE MY IMAGES?

Processing usually takes 2-3 weeks.
Expediting is available for an additional fee.

HOW WILL I RECEIVE MY IMAGES?

Your images will be delivered to you by Pixieset; an online image gallery. Flash-drives are available upon request, for an additional fee. 

RAW FILES: Photographer will not under any circumstances release RAW, unedited images to the Client. Proofs may not be shared on any social media platforms.

DO YOU OFFER PRINTS?

Yes!

It’s here! Our print store is now live!


Dyonna James Photography, LLC is now offering professional and quality prints.


Bring your photos to life on the finest-quality paper designed to be enjoyed for a lifetime. Printed on Kodak or Fuji professional-grade archival paper for increased color gamut, excellent skin tones, sharpness and brilliant image quality.


You can order prints directly from your photo gallery and we will notify you when your order is available for pickup at the studio! 


Prints lasts a lifetime, and often times longer. Invest in your portraits!

NEWBORN/INFANTS/TODDLER PHOTOGRAPHY

We do not  photograph children under the age of 16; unless being photographed during a family portrait session.

WHAT IS YOUR CANCELLATION AND RESCHEDULE POLICY?

  • 50% deposit  is non-refundable and non-transferable.

  • Reschedules must be made within 30 days of existing session, or a new deposit will be required.  

  • Arriving 15 minutes late or more to a session may result in cancellation or reschedule.

  • Late cancellation or no-show may result in refusal of future services. 

WHEN SHOULD I TAKE MATERNITY PHOTOS?

We recommend scheduling a maternity photo session within 28 to 36 weeks of your pregnancy. That’s as early as the seventh month, yet no later than the end of the eighth month of pregnancy. This period around the third trimester is the best time frame to show your round baby bump! During the 28 to 36 weeks window, you will typically still feel fairly comfortable, so it’s less taxing for you to stand or pose when taking photos. It’s also late enough in the pregnancy for you to very clearly look pregnant, with a nice round belly to show off! We encourage you to book in advance, to secure your preferred date.


FAQ's: FAQ
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