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FAQ'S

Helpful Information

WHERE ARE YOU LOCATED?

We are conveniently located in Downtown Columbus.

 

Smith Studios
33 E. Third Street, Suite 402

Columbus, OH 43215

WHAT SHOULD I BRING TO MY SESSION?

Grooming Products:

  • Brush/comb

  • Lotion/moisturizer 

  • Proper undergarments

WHEN WILL I RECEIVE MY IMAGES?

Our turnaround time is 21 business days.
Expediting is available for an additional fee.

HOW WILL I RECEIVE MY IMAGES?

Your digital images will be delivered to you by Pixieset; an online image gallery. Flash-drives are available upon request, for an additional fee. Prints are sold separately.

RAW FILES: Photographer will not under any circumstances release RAW, unedited images to the Client. Proofs may not be shared on any social media platforms.

DO YOU OFFER PRINTS?

Yes!

It’s here! Our print store is now live!

 

Dyonna James Photography, LLC is now offering professional and quality prints.

 

Bring your photos to life on the finest-quality paper designed to be enjoyed for a lifetime. Printed on Kodak or Fuji professional-grade archival paper for increased color gamut, excellent skin tones, sharpness and brilliant image quality.

 

You can order prints directly from your photo gallery and we will notify you when your order is available for pickup at the studio! 

 

Prints lasts a lifetime, and often times longer. Invest in your portraits!

NEWBORN/INFANTS/TODDLER PHOTOGRAPHY

We do not  photograph children under the age of 16; unless being photographed during a family portrait session.

CAN I SEND INSPIRATION PHOTOS OR REQUEST A DIFFERENT STYLE?

I ask that clients book me for the artistic style showcased throughout my portfolio. While general inspiration is welcome for wardrobe, color palettes, or mood, I do not recreate another photographer’s work or photograph in styles outside of my signature aesthetic.

WHAT IS YOUR CANCELLATION AND RESCHEDULE POLICY?

Arriving 15 minutes late or more to a session may result in cancellation or reschedule.

Sessions may be rescheduled as a one time courtesy, if there is at least a 48hr notice given to photographer. A new date must be provided to photographer within 7 business days, or a new booking and deposit will be required. Reschedules and cancellations given within 24 hours or less of your scheduled session, will result in a new deposit or refusal of future services. In the event, a second reschedule is requested, we will require a $100.00 rebooking fee. 

 

Deposits are non-refundable and non-transferable. 

This means that once a deposit is made, it cannot be returned under any circumstances, nor can it be transferred to another person or session. This policy is in place to secure resources and allocate time specifically for your session.

 

We understand that unforeseen circumstances might arise, but kindly note that our policy remains consistent for all clients. We believe in maintaining fairness and consistency across the board.

 

Should you have any questions or concerns regarding this policy, we are more than happy to discuss them with you. Our goal is to provide exceptional service while being transparent about our terms.

WHEN SHOULD I TAKE MATERNITY PHOTOS?

We recommend scheduling a maternity photo session within 28 to 36 weeks of your pregnancy. That’s as early as the seventh month, yet no later than the end of the eighth month of pregnancy. This period around the third trimester is the best time frame to show your round baby bump! During the 28 to 36 weeks window, you will typically still feel fairly comfortable, so it’s less taxing for you to stand or pose when taking photos. It’s also late enough in the pregnancy for you to very clearly look pregnant, with a nice round belly to show off! We encourage you to book in advance, to secure your preferred date.


FAQ's: FAQ

Address

33 N 3rd St Columbus, OH 43215

Contact

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(614) 565-9620

All content Copyright © 2026 Dyonna James Photography LLC Licensed in State of Ohio

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